Posts tagged with ‘Bright Club’
By admin on February 21, 2012A platform can unleash the powerful voice of thousands of frontline employees to share what they have learned from their daily interactions with customers. And storytelling is an extremely useful approach to engaging them in this platform. Behaviours and stories can be interpreted differently in diverse cultures. Cinema has been practicing the continuous production of stories loved all over the world […]
By admin on February 14, 2012Matching behaviour to belief: that’s a common issue for many organizations. What organization doesn’t have a soaring vision, lofty values and towering ambition? But how many are honest about the challenges and failures they inevitably meet in the process of interacting with their customers, their people, their community? We know that openness and transparency are crucial for people to be able to take ownership of corporate convictions. And it’s crucial to keep the message simple.
By admin on February 7, 2012Have your ever had the experience of participating in a learning programme where trainers, professors and colleagues used the jargon of their activity, profession, group or business? They communicated the closed world of their organizations, didn’t they? In a world of connections, in social networks we all appreciate fast-answers and no-jargon guides. How often have you found the usual business […]